Frequently Asked Questions
Everything you need to know about MedWeb Academy
100+ COURSES âĸ M-PESA ACCEPTED âĸ VERIFIED CERTIFICATES
đ About Courses
What is MedWeb Academy?âŧ
MedWeb Academy is Made for Africa E-learning platform with 100+ certified practical courses trusted by 3,200+ learners. Our mission: Learn, Grow, Lead the Future.
How long do I have access?âŧ
Lifetime access! Enroll once, learn forever at your own pace on phone or laptop. No deadline.
đŗ Enrollment & M-Pesa Payment
How do I pay with M-Pesa?âŧ
At checkout choose M-Pesa â Enter your number â You will get STK push â Enter PIN. Access is instant. We also accept Visa, Mastercard, PayPal, PesaPal.
Do you offer discounts?âŧ
Yes! Get 10% OFF your first course when you subscribe. Plus bundle offers. Check our homepage for current deals.
đ
Certificates & Verification
Will I get a certificate?âŧ
Yes! After 100% completion + quiz, you get instant downloadable certificate with unique ID like XXXX-XXXX-XXXX. Verifiable at /verify-certificate.
How to verify certificate?âŧ
Employer goes to Verify Certificate in footer and enters your Credential ID. It will show your name, course, date instantly. If ID not working, ensure dashes: XXXX-XXXX-XXXX.
đ§ Support
Forgot password / can’t login?âŧ
Click Login â Forgot Password. Or email admin@medwebacademy.org with your enrollment email. WhatsApp: 0753 571 980. We reply within 24hrs.
What is your refund policy?âŧ
7-day refund if less than 20% completed and certificate not downloaded. Full details on Refund & Terms page.